Shipping policy

Effective Date: August 4, 2023

Thank you for choosing Vivid Body Jewelry Co. for your body jewelry needs! We are pleased to offer shipping services through the United States Postal Service (USPS) to ensure timely and reliable delivery of your orders. Please read our Shipping Policy carefully to understand the details of our shipping process.

1. Order Processing Time: a. Once you place an order, our team will process it within 3 business days. Orders placed on weekends or holidays will be processed on the next business day. b. During peak seasons or special promotions, there might be slight delays in order processing, but we will keep you informed throughout the process.

2. Shipping Methods and Costs: a. We currently offer standard USPS shipping for all domestic and international orders. b. Shipping costs are calculated based on your shipping address, selected shipping method, and the total weight of your order. You will see the shipping costs at checkout before completing your purchase.

3. Estimated Delivery Times: a. The estimated delivery time for standard USPS shipping within the United States is typically 1 to 5 business days, depending on your location. b. For international orders, delivery times vary based on the destination country and may take 3 to 14 business days for standard USPS international shipping. c. Please note that delivery times may be affected by factors beyond our control, such as customs processing, weather conditions, or unforeseen USPS delays.

4. Order Tracking: a. Once your order is shipped, you will receive a shipping confirmation email containing your USPS tracking number and a link to track your package's progress. b. Please allow up to 24 hours for the tracking information to be updated after receiving the shipping confirmation.

5. International Shipping: a. We offer international shipping to various countries through USPS. Please check the USPS website or contact our customer support team for a list of supported countries. b. International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.

6. Order Modifications and Address Changes: a. If you need to modify your order or change your shipping address after placing it, please contact our customer support team as soon as possible. We will do our best to accommodate your request before the order is shipped.

7. Undeliverable Packages: a. If a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, or if the package is refused upon delivery, it will be returned to us. In such cases, we will contact you to arrange reshipment, and additional shipping charges may apply.

8. Lost or Damaged Packages: a. In the rare event that your package is lost or damaged during transit, please reach out to our customer support team. We will work with USPS to resolve the issue and ensure you receive a satisfactory resolution.

If you have any questions or need assistance regarding our Shipping Policy, please contact us at [email address] or through our website's contact form.

Thank you for trusting Vivid Body Jewelry Co. for your body jewelry purchases. We strive to provide you with the best service and a delightful shopping experience!